biostep
Terms of delivery

only valid for orders from end users in the online shop

1. Costs of delivery within Germany

The costs for national deliveries depend on the goods value and arise per order. Please take into account that great and small parts which are component of an order can be sent separately. Furthermore, we reserve the right to partial deliveries.

National delivery costs
Mode of transport Goods value Delivery costs
Standard up to 199.99 EUR plus VAT 7.00 EUR plus VAT
Standard 200.00 EUR to 499.99 EUR plus VAT 14.50 EUR plus VAT
Standard more than 500.00 EUR plus VAT free of charge

Prices are subject to change without a previous announcement. We also offer an express dispatch besides the mode of transport "standard". If you are interested, we will happily inform you about the actual costs for "express".

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2. Costs of delivery outside Germany - international

The costs for international deliveries depend on the goods value and the country given in the delivery address of the order and arise per order. Please take into account that great and small parts which are component of an order can be sent separately. Furthermore, we reserve the right to partial deliveries.

The delivery costs for the individual countries are classified into zones.

Zone 1: Belgium, Luxembourg, The Netherlands, Austria
Zone 2: Denmark, Liechtenstein*, Switzerland*, Czech Republic
Zone 3: France, Great Britain, Monaco*
Zone 4: Italy, Poland, Slovakia, Slovenia, Hungary
Zone 5: Ireland, Portugal, Sweden, Spain
Zone 6: Estonia, Finland, Croatia, Latvia, Lithuania, Norway*
Zone 7: Bosnia and Herzegovina*, Bulgaria, Greece, Iceland*, Romania, Serbia*
Zone 8: Russia and all states of Europe which are remaining and not listed in the zones 1-7
Zone 9: all countries in Africa, Asia, Australia, North America and South America

* plus customs 45.00 EUR

Deliveries in countries which are not listed here are possible. Please ask for the respective delivery costs.

International delivery costs, mode of transport: Standard
Goods value (plus VAT)
up to 199.99 EUR from 200.00
to 499.99 EUR
from 500.00
to 999.99 EUR
from 1000.00
to 1499.99 EUR
more than
1500.00 EUR
Zone 1 11.75 EUR 20.50 EUR 30.75 EUR 39.50 EUR on request
Zone 2 19.95 EUR 28.90 EUR 37.90 EUR 46.70 EUR on request
Zone 3 25.60 EUR 33.50 EUR 42.90 EUR 51.40 EUR on request
Zone 4 30.70 EUR 37.90 EUR 45.50 EUR 53.50 EUR on request
Zone 5 35.90 EUR 41.20 EUR 48.50 EUR 56.50 EUR on request
Zone 6 38.90 EUR 44.90 EUR 51.90 EUR 59.90 EUR on request
Zone 7 43.90 EUR 49.90 EUR 55.90 EUR 62.90 EUR on request
Zone 8 on request on request on request on request on request
Zone 9 on request on request on request on request on request

The quoted prices for international deliveries are net prices plus VAT. Prices are subject to change without a previous announcement. Please take into account that additional costs for custom and clearance fees can arise on deliveries abroad. We also offer an express dispatch besides the mode of transport "standard". If you are interested, we will happily inform you about the actual costs for "express".

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3. VAT (Value-added-tax)

In the goods trade within the European Union it is possible that the ordered articles are calculated without the German VAT. Therefore, we urgently need your VAT number. Before a vat-exempt delivery, we have your VAT number and company data checked of the Federal Office of finances of Germany. On demand of the Federal Office, additional documents can become necessary in order to approve a vat-exempt delivery, e.g.

  • a confirmation of the foreign tax authority about the allocation of the sales tax identification number
  • your trading licence
  • an extract from your certificate of registration from the commercial register

We will contact you if these documents are requested.

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