For all devices, systems and equipment produced and sold by biostep GmbH, we offer a qualified and reliable service. This can be carried out in form of an on-site service or a workshop repair.
Please complete the following form in order to take further steps regarding the repair of your device/system.
Before returning a device / system for the workshop repair, it is necessary to request a RMA number. Concerning chargeable repairs, an exact and detailed error description is necessary for preparing a cost estimate.
Important note
When returning your device / system, the form about the contamination status must be completed
and signed and accompany the goods. biostep GmbH reserves the right to return goods without RMA
number or incomplete contamination status at the expense of the sender.
